Returns & Exchanges
At Indigo Antiques, we want you to cherish every piece of history you bring into your home; if your selection isn't the perfect fit, we offer a 14-day return window for a full refund or exchange. Please note that due to the unique nature of our inventory, items must be returned in their original condition to qualify.
Return Process
- 1.Initiate Your Return
Contact our concierge team within 14 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Secure Packaging
Carefully repackage the antique item using the original protective materials to ensure it is not damaged during its journey back to our gallery.
- 3.Shipping and Logistics
Affix the provided shipping label or arrange for professional white-glove transport for larger furniture pieces as instructed by our team.
- 4.Inspection and Refund
Once our specialists verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
