Frequently Asked Questions
Everything you need to know about bringing history into your home.
How do you ensure the authenticity of your antique pieces?
Every item at Indigo Antiques is meticulously vetted by our team of experts. We provide detailed provenance documentation and certificates of authenticity for our signature collection to ensure you are investing in a genuine piece of history.
Do you offer white-glove delivery for large furniture?
Yes, we provide specialized white-glove shipping for all large furniture items. This includes professional handling, indoor placement in your room of choice, and removal of all packaging materials.
What is your return policy for antique items?
We offer a 14-day return window for most items. Due to the unique and fragile nature of antiques, items must be returned in their original condition. Please note that custom-sourced pieces may be subject to a restocking fee.
How should I care for and maintain my antique purchase?
Specific care instructions are included with every purchase. Generally, we recommend keeping antiques away from direct sunlight and extreme humidity, and using only high-quality, wax-based polishes rather than chemical sprays.
Can I request more photos or a video of a specific product?
Absolutely. We understand that detail is everything. Simply contact our concierge team with the SKU number, and we will provide high-resolution close-ups or a live video walkthrough of the item.
Do you ship internationally?
Indigo Antiques ships worldwide. We work with international couriers specializing in fine art and antiques to ensure safe transit and assistance with customs documentation for global delivery.